AN EMPIRICAL RESEARCH ON THE RELATIONSHIP BETWEEN JOB SATISFACTION AND PRESENTEEISM OF EMPLOYEES IN KAZAKHSTAN

Abstract

Companies have always paid huge attention to management activities, because it is one of the most important aspects and plays crucial part in achieving a firm’s goals. Job satisfaction and presenteeism are known as one of the main factors of management. Growth in job satisfaction may lead to high level of employees’ commitment and feel responsible for the organization’s performance. This thesis examines the relationships between job satisfaction and level of presenteeism of staff and show if presenteeism is really depending on job satisfaction. For this purpose, 17 companies were participated in current study. All of them are operating in Kazakhstan’s market and related to sports industry. The population is 2200 employees, while the total sample size is 511. The data were collected through questionnaire technique. The questionnaire included job satisfaction and presenteeism scales and questions regarding demographics of participants, such as age, gender, job position, marital status and education level. To analyze collected data, SPSS and AMOS software were used. Results showed that there were positive relationships between job satisfaction and presenteeism, and 7 of 9 hypotheses were accepted. This research can be a roadmap for small and medium enterprises to improve job satisfaction of employees and they will be rewarded by dedicated workers.